Innovative Solutions Consulting Group

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Thursday, March 08, 2007

[FIX] How to block unwanted spam text messages.

Many of our customers receive unwanted spam text messages. In the past we could not block the spam text messages without also removing voicemail. A text messaging restriction soc was created to block text messaging completely. That SOC code is MMSRSTRCT. However, if the customer does want text messaging but they just want to get rid of spam, they should first reply STOP to the message being sent. If that does not fix the issue, you can call Data Support. They will find out where the message is coming from and either block the sender or unsubscribe the customer. Please NOTE: Dealer Care will still tell you that there is no way to restrict this service without removing voicemail. You must talk to Data Support.

http://www.iscgonline.com

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